Delivery & Returns – Brymer Jones

Delivery Information

UK Standard Delivery:

  • Cost: £4.00 (free for orders over £40)
  • Delivery Time: 2-4 working days
  • Carriers: Royal Mail, Evri, or FedEx (signature may be required)
  • Tracking: Sent via email after dispatch
  • Note: Delivery times may extend during peak seasons. Check your spam folder for order confirmations.

Returns Policy

Unwanted Items:

  • Timeframe: 14 days from delivery
  • Condition: Unused, in original packaging (including gift boxes)
  • Process: Contact customer service for return instructions. Return shipping is at your cost.
  • Refund: Issued after inspection (excludes original shipping fees).

Faulty/Damaged Items:

  • Report within 14 days of delivery for assistance.

Exchanges: Not available.

For full details, visit our Returns Policy.